2. Written by Pissed off in Jersey, on 12-01-2009 23:15
I am having the same exact issue. Except worse! My mechanic called them with an estimate BEFORE he did anything. The agent issued NO Work Order Number. The ****** agent told my mechanic to do the repairs and call back with a final cost. When he did, they told him I was responsible for the repairs because he didn't wait for an order number. WTF!!! I am beyond pissed on this. Almost $3000 they're trying to skip out on. I too am going to file a complaint with the AG, but please please please keep me posted on what happens with the lawyer.
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